Frequently Asked Questions

Get answers to common questions about Hot Stone Neck & Shoulder, Arm & Hand Massage or Scalp Massage.

Yes — when performed by our trained therapists it’s safe for most clients. We screen for contraindications like pregnancy, recent surgery, blood clots, or open wounds and adjust heat or technique accordingly. Always tell us about health concerns before your upgrade.

The upgrade is a focused 10-minute enhancement designed to complement your hydrofacial. It provides targeted relaxation for neck, shoulders, arms and scalp without significantly extending overall appointment time, ideal for busy schedules seeking extra pampering.

Yes — you can select one of the three 10-minute upgrades during booking or at check-in. Our estheticians can recommend the best option based on areas of tension, skin sensitivity, and your relaxation preferences.

Yes — aromatherapy scalp massage is one of the three upgrade choices. We use high-quality essential oils and can accommodate fragrance-free or specific scent requests. Notify your therapist of sensitivities or allergies so we can tailor the treatment safely.

No — the 10-minute upgrade is designed to enhance your hydrofacial experience. Improved circulation and relaxation can boost treatment benefits. We avoid aggressive techniques or products that would interfere with facial protocols, ensuring safe, complementary results.

Yes — some conditions require caution or exclusion. Please avoid hot stone or deep massage if you have fever, open wounds, recent surgery, active infections, thrombosis, uncontrolled hypertension, severe varicose veins, or certain neuropathies. Always disclose medications and health history during booking.